We're here to help
Whether you have a question about renting, need support for an active booking, or want to explore a business partnership — our team is just a message away.
Get in Touch
Reach Out to the Gear On Team
We keep things simple. The best way to reach us is directly via email. Whether it's a general query, a booking issue, or something else entirely — write to us and we'll respond as quickly as we can.
Gear On is a product of Wirenetic Private Limited, registered in Uttar Pradesh, India. All customer communications are handled by our core team to ensure your queries are addressed properly and promptly.
What We Can Help With
Common Reasons to Contact Us
Not sure if your question is worth writing in about? Here are the most common topics our team handles. If yours fits — just reach out.
- Booking help & vehicle availability
- Need help picking the right vehicle or checking availability in a specific city? Email us with your preferred dates and we'll guide you through the options.
- Document verification & account issues
- If your ID verification is pending or you're facing login trouble on the Gear On app, write to us with your registered mobile number and we'll resolve it quickly.
- Security deposit & refund queries
- All security deposit refunds are processed after vehicle return and inspection. If your refund is delayed beyond 5 business days, contact us with your booking reference.
- Vehicle issues during rental
- If you face a mechanical issue while riding, contact us immediately via email. In case of a breakdown, our team will assist you in coordinating a solution.
- Corporate accounts & bulk rentals
- Planning a group trip or need multiple vehicles for an event or corporate travel? We offer tailored packages. Reach out with subject line: "Corporate / Bulk Rental".
- Media, press & partnerships
- For press coverage, collaborations, or co-marketing opportunities, email us with the subject line "Partnership Enquiry" and our business team will respond.
About Gear On
A Product of Wirenetic Private Limited
Gear On is a self-drive vehicle rental platform built by Wirenetic Private Limited, a company incorporated in Uttar Pradesh, India, and operating in the service and manufacturing sectors. The company is directed by Abhijeet Tomar.
Gear On currently operates in Jaipur (Rajasthan), Rishikesh, and Haridwar (Uttarakhand), with more cities being added regularly. We offer bikes, scooties, and cars for self-drive rental through our app — available on both Android and iOS.
For a full overview of who we are and what we do, visit our About Us page.